Anybody familiar with Vegas, even from as distant a vantage point as through Hollywood movies, knows that there is little which is ‘Royal’ about the place! It’s glitzy, glamorous and over-the-top, for sure. But “royal”? No!
Yet Royal Vegas manages to effectively combine that glamour and excitement with the restraint, class and elegance of royalty. The site is a little different to most other online casinos, but the online casino is eCogra certified and holds a squeaky-clean internet complaint record.
Initial Experience at Royal Vegas Online Casino
The initial experience at this site is different to many other online casinos. The main feature on the Home page is a large ‘Download’ button. It is possible to play casino games from within your browser also, but the link is hidden within the ‘About Us’ page.
Along the side bar, where you would expect main menu options, there are several blog posts aimed at higher Google rankings. None of this serves to create a great sense of confidence in Royal Vegas Online Casino. However, persistence will get you too the same place as most other online gambling facilities.
If you want to play straight away, the download experience is also a little different. You can choose to download your own selection of the games, download all the games, or download a pre-made smaller version of the casino. You can also trial Flash versions of the games on site.
Promotions and Casino Bonuses
You’ll find Royal Vegas bonus and promotion info on their older site, royalvegas.com. You can get quite a bit of ‘free’ money to play with at Royal Vegas:
- Sign up bonus: Of €1200 if you’re a newly registered Real Money player
- Fortune Lounge bonuses: These are created ad hoc - you’ll receive info about them via email once you’ve registered with the Royal Vegas group
- Leagues: You can play in Royal Vegas’ International Blackjack League and International Slots League (AKA online pokies league).
Games: High Points and Low Points
Royal Vegas uses the very popular Microgaming platform. If you already have Microgaming favourites and strategies for your favourite online pokies or casino card games on the platform, you can preserve all of this when signing up at Royal Vegas.
Once you download the casino, it is also easy to preview screenshots from each game.
Royal Vegas: The Global Perspective
Royal Vegas online casino is hosted in Kahnawake. This is not a UK-whitelisted jurisdiction, but it is located within Canada where there is a secure network of supporting legislation. The jurisdiction has also been licensing online casinos for much longer than many others.
Another fantastic element in the global perspective on Royal Vegas is their phone support, which is available 24/7, with local phone numbers for over 25 countries including Australia.
Royal Vegas Online Customer Support
Dedicated free call numbers are available 24/7 for over 25 different countries, as well as email support. A Live Chat option is available if you have already downloaded the casino or are currently playing in the browser-based Flash casino, but you cannot access that There is no stated target answer time for emails, but no complaints about email response times were identified on the net.
Is Royal Vegas a Scam?
Definitely not. Royal Vegas’ credentials and payout figures as determined by eCOGRA are clearly displayed on their website and are also accessible on other sites across the web. The same company that hosts the Royal Vegas casino also runs 7 Sultans, Desert Dollar, Fortune Room, Platinum Play, Vegas Palms, Vegas Towers and Vegas Villa Casinos.
You’ll find the occasional complaint about some aspect of the withdrawal, registration or support processes at Royal Vegas. However, you’ll also find that a large percentage of the complaints are resolved. Make sure you read your T&Cs - don’t laugh at me! - and play with confidence at Royal Vegas.