Another of the Belle Rock Entertainment casinos, in the same family as River Belle and Gaming Club (which we recently reviewed), Jackpot City is another very stable and trusted online casino. Like its brothers and sisters, there is in0country phone support available 24/7, trusted games and eCOGRA certification for Jackpot City. Here’s how our experience at this mega- online casino ‘panned out’!
Initial Experience at Jackpot City
Each Belle Rock Entertainment site is another colour in the rainbow! The design is familiar, and Jackpot City simply comes with a purple theme instead of deep wood colour, like River Belle, or green, like Gaming Club.
Promotions and Casino Bonuses
Jackpot city is an outlier among the Belle Rock Entertainment group online casinos, with a very generous signup bonus:
- Welcome promotion: You can get up to £500 free when you first sign up with Jackpot City online casino. Your first bonus is a 100% deposit match up to the value of £200, and your second is a 100% deposit match up to £300.
- Mobile sign-up bonus: You’ll get up to 150% deposit match when you sign up for the mobile version of the Jackpot City site.
The rest of the promotions are variable, and available only to registered members of the internet casino.
Games: High Points and Low Points
There are some great things about the software and gaming profile at Jackpot City … as well as some things that really should have changed by now!
There are over 400 games in the downloadable version of this online casino, and 200 Flash games to play in your browser. This is quite comprehensive for a no-download version of an online casino.
The tournament options can be a little limiting.
Multiplayer blackjack tournaments and a Main Slots Tournament are available on different schedules, which usually attract a bit of attention!
Withdrawal Process
Withdrawals may take between 2 and 21 business days to actually appear in your bank, however the processing times at Jackpot City are generally around 4-5 days to withdraw. eWallet users can receive larger prizes within the day, rather than waiting for the extra clearances which are needed for other banking types.
Jackpot City: The Global Perspective
Jackpot City pays out in 7 different currencies and offers support in 6 languages, as well as having 10 different versions of the site.
There is some confusion over whether Jackpot City accepts US players. They do not accept any NEW players from the US, however players who have been with the online casino since the US federal laws were changed to prohibit online gambling can still play.
Jackpot City Online Customer Support
Online support is available through the Belle Rock Entertainment support network, which has free call numbers in most of their players’ countries of residence - including Australia. You can also get answers via Live Chat or sending a query. Fax assistance is available, but only once you’ve arranged to send something over with a support staff member.
Is Jackpot City a Scam?
Definitely not. Jackpot City is eCOGRA certified and regularly audited by the online gaming watchdog. Their payout percentage is 96.03% for online pokies, 97.94% for table games and 97.65% for poker games. This is a much higher rate than physical casinos.
Another of the Belle Rock Entertainment casinos, in the same family as River Belle and Gaming Club (which we recently reviewed), Jackpot City is another very stable and trusted online casino. Like its brothers and sisters, there is in0country phone support available 24/7, trusted games and eCOGRA certification for Jackpot City. Here’s how our experience at this mega- online casino ‘panned out’!
Initial Experience at Jackpot City
Each Belle Rock Entertainment site is another colour in the rainbow! The design is familiar, and Jackpot City simply comes with a purple theme instead of deep wood colour, like River Belle, or green, like Gaming Club.
Promotions and Casino Bonuses
Jackpot city is an outlier among the Belle Rock Entertainment group online casinos, with a very generous signup bonus:
- Welcome promotion: You can get up to £500 free when you first sign up with Jackpot City online casino. Your first bonus is a 100% deposit match up to the value of £200, and your second is a 100% deposit match up to £300.
- Mobile sign-up bonus: You’ll get up to 150% deposit match when you sign up for the mobile version of the Jackpot City site.
The rest of the promotions are variable, and available only to registered members of the internet casino.
Games: High Points and Low Points
There are some great things about the software and gaming profile at Jackpot City … as well as some things that really should have changed by now!
There are over 400 games in the downloadable version of this online casino, and 200 Flash games to play in your browser. This is quite comprehensive for a no-download version of an online casino.
The tournament options can be a little limiting.
Multiplayer blackjack tournaments and a Main Slots Tournament are available on different schedules, which usually attract a bit of attention!
Withdrawal Process
Withdrawals may take between 2 and 21 business days to actually appear in your bank, however the processing times at Jackpot City are generally around 4-5 days to withdraw. eWallet users can receive larger prizes within the day, rather than waiting for the extra clearances which are needed for other banking types.
Jackpot City: The Global Perspective
Jackpot City pays out in 7 different currencies and offers support in 6 languages, as well as having 10 different versions of the site.
There is some confusion over whether Jackpot City accepts US players. They do not accept any NEW players from the US, however players who have been with the online casino since the US federal laws were changed to prohibit online gambling can still play.
Jackpot City Online Customer Support
Online support is available through the Belle Rock Entertainment support network, which has free call numbers in most of their players’ countries of residence - including Australia. You can also get answers via Live Chat or sending a query. Fax assistance is available, but only once you’ve arranged to send something over with a support staff member.
Is Jackpot City a Scam?
Definitely not. Jackpot City is eCOGRA certified and regularly audited by the online gaming watchdog. Their payout percentage is 96.03% for online pokies, 97.94% for table games and 97.65% for poker games.